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Terms of Business

PREFACE

The available general trading conditions apply to all contracts, which are concluded with the hotel Kieferneck. They can be replaced through in individual cases negotiated conditions. They are separately handed out to the customer with in writing made declarations/agreements, in particular reservations or order confirmations.

GUEST ACCOMMODATION/CSupply

Reserved rooms are to the guest starting from 14.30 o'clock at the disposal. If not expressly a later arrival time was agreed upon, the Hotelier reserves itself the right
to assign ordered rooms in accordance with 18.00 o'clock otherwise.

The guest does not acquire a requirement on supply of certain rooms or premises.
If ordered rooms should not be available, then the Hotelier is obligated to strive for equivalent back-up in the house or in other objects. Options are binding for both contracting parties. The Hotelier reserves itself the right, at flow of the option the reservedrooms otherwise to letting.

RESIGNATIONS

Resignations must be explained in writing. Following period and remuneration rules apply: before that 22. day before journey - free cancellation of 21. - 15. day before journey - 50 % are billed of 14. - 4. day before journey - 70 % are billed of 3. before journey - 80 % are billed.

With half-board 70 % are set, with board 60 % of the agreedupon price. To reservations of more than 15 persons the following cancellation periods apply:
» until 90 days before journey - full cancellation possible
» until 45 days before journey - to 50 % of the agreedupon overnight accomodation
» until 30 days before journey - to 20 % of the agreedupon overnight accomodation
» until 10 days before journey - to 10 % of the agreedupon overnight accomodation

Basically the Hotelier to endeavor to assign in requirement not taken performances otherwise. The guest should conclude a travelresignation insurance for his own security.

COMMITMENT OF SUPPLIES

The excellent prices are inclusive prices and understand themselves including service charge and tax. exceed the period between conclusion of a contract and performance contribution 120days, then the Hotelier reserves itself the right to price adjustment.

PAYMENTS

All performances are to be paid immediately bar net. The Hotelier reserves itself to accept cheque payments and specified credit cards. Sent calculations are due within 14 days.

DEPARTURE

The room is to the guest on the departure day to 11,00o'clock at the disposal. A possible later departure time is possible only after previous arrangement with the receipt.

ADHESION

The contracting parties of the hotel, or the guest as such oras hosts are responsible to the Hotelier in its entirety for by themor its guests caused damage. A use that deviating from the declaration/agreement the guest left space entitled the Hotelier
to the cancellation without notice of the contractual relation, without thereby the requirement on the agreed upon Entgeld is reduced.

If the Hotelier by higher force or strike is obstructed in the fulfilment of its performances, then from this no obligation to pay damages can be derived. However the Hotelier is obligated to the orderer to strive for other one procurement of equivalent performances.

The Hotelier adheres to the guest according to the regulations of the BGB ( times 100 of the room price, max. 6,000, -DM). Adhesion Hoteliers is impossible, if the room or the containers, in which the guest leaves the articles, remains unlocked. For cash and valuable articles in accordance with BGB § to 702 exp. 1 only up to an amount by 1.500, - DM is responsible. The guests are asked to transfer objects of value to the receipt. Cash is to be deposited against acknowledgement.

WAKING JOBS

The Hotelier takes over waking jobs, which are executed in the context of the traffic-usual attention. Claims for damages of the guest in connection with the waking jobs are however expressly excluded.

LOST-CLOTHINGS

Left articles are readdressed to the guest only on request. The Hotelier commits itself to a keeping for the duration of 6 months .After this period the articles become, if no evident important value exists, which local lost property office transfer.

CONSIGNMENTS OF GOODS AND POST OFFICE

To hands of the guests certain messages, consignments of goods and post office with the traffic-usual attention are treated. The Hotelier takes over the keeping, feed and when desired there-direction the same. An adhesion for loss, delay or damage is however impossible.

FEED

In the context of its services the Hotelier transfers free of charge transport of persons and luggage in certain cases. The adhesion for damages to property and person is limited to the legal Kfz liability insurance. For losses and delays an adhesion is basically excluded.

AREA OF JURISDICTION

Area of jurisdiction is bath Bevensen.